My family owns small antique business and, although i do not work there full-time, I’ve learned that they get and keep most of their customers by employing a unique brand of customer service.
Marketing has invariably been given priority once we mention industry. this sort of industry caters to the necessity of audience and sometimes they also put during a lot of efforts to impress a requirement in them which may only be done by completing effective marketing and advertising strategies.
Before we enter a deeper discussion, we must first check out what’s this industry all about?
Basically, industry encapsulates every industry that renders their services including tangible and intangible products to their clients. It are often any sort of industry from accounting to cleaning to laundry to plumber etc. this is often why; we will say that there’s altogether a special marketing and advertising approach for various sort of industry.
I have been working during this marketing industry for years and my experience says that there are two different strategies that one can work with once you want to develop great brand which are:
1- Traditional advertising mediums.
2- Online advertising mediums.
They both have their own way of persuading their potential clients. For me, online marketing has appropriated the planet with its tremendous benefits on a really low investment package. one among such method is customer service logos design.
It all starts with the coffee aisle. My mother keeps a counter with coffee, tee and snack foods within the middle of her main room. In an antiques shop, that’s usually unprecedented. After all, those kinds of things have the potential to wreck the merchandise. However, my mother would rather have happy customers and a really occasional accident and therefore the strategy works well for her.
Another thing that creates her shop unique is that it’s pet-friendly. In fact, she features a chihuahua dog, Toby, who likes to greet her customers. Many of her regular shoppers usher in their dogs and a few even usher in unique companions, like parrots. People love having the ability to buy with their entire family, including the family pet.
In addition to those things, there’s also a counter with free items, raffles to support local causes, just like the local department, and complimentary newspapers and magazines about area attractions. generally, the place features a very friendly and memorable feel.
Having a memorable feel is what owning alittle business is all about, after all. during this economy, you better hope that your business is as memorable as my mother’s. So, start a suggestion box or a poll to ascertain what your customers want and do your best to offer it to them. That way, they’ll keep returning.